Ballou Education is a special education advocate Biltmore families trust to navigate the IEP and 504 plan process with confidence. Biltmore is a central Phoenix neighborhood along the Camelback Corridor, anchored by the Arizona Biltmore resort and its surrounding office, retail, and residential districts within the 85016 zip code. We bring more than 32 years of hands-on advocacy experience to every family we support here.

Biltmore students are typically served by Madison Elementary School District (Madison #38) for kindergarten through eighth grade and Phoenix Union High School District (PUHSD) for high school, with Camelback High School being the area’s home high school. Because the neighborhood spans two separate districts, confirming your child’s placement by address matters before requesting an evaluation or scheduling a meeting.

The Madison district office is located at 5601 N 16th Street, Phoenix, AZ 85016 and can be reached at 602-664-7900, while Phoenix Union’s district office is at 4500 N Central Avenue, Phoenix, AZ 85012 at 602-764-1100. As a special education advocate Biltmore families rely on, we help you navigate both systems so your child’s plan stays consistent across grade levels.

Every family’s situation looks different, whether it’s a first-time evaluation request, a 504 plan that isn’t being implemented consistently in the classroom, or an IEP that needs updated goals as your child grows. We meet Biltmore families where they are and build a plan around what your child specifically needs — not a generic template.

How We Help Biltmore Families

• Confirming whether your address falls within Madison SD and Phoenix Union HSD before requesting an evaluation

• Preparing for and attending IEP or 504 meetings with Madison and Camelback High School teams

• Reviewing evaluation results and explaining what they mean in plain language

• Drafting written requests for evaluations, services, or plan changes

• Identifying gaps between what an IEP requires and what’s actually happening in the classroom

• Guiding families through disagreements with the school team, informally and formally

Serving Biltmore and Nearby Communities

In addition to Biltmore, we regularly support families in nearby Arcadia, Camelback East, and Paradise Valley